Syria Files - Re: Outstanding Problems in SWO's TETRA network

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# The Syria Files

Thursday 5 July 2012, WikiLeaks began publishing the Syria Files – more than two million emails from Syrian political figures, ministries and associated companies, dating from August 2006 to March 2012. This extraordinary data set derives from 680 Syria-related entities or domain names, including those of the Ministries of Presidential Affairs, Foreign Affairs, Finance, Information, Transport and Culture. At this time Syria is undergoing a violent internal conflict that has killed between 6,000 and 15,000 people in the last 18 months. The Syria Files shine a light on the inner workings of the Syrian government and economy, but they also reveal how the West and Western companies say one thing and do another.

## Re: Outstanding Problems in SWO's TETRA network

Released on 2012-07-06 00:00 GMT

Email-ID | 158850
Date | 2011-07-29 09:35:25
From | Simone.Bonechi@selexelsag.com
To | g.nakkoul@intracom.sy, m.salman@intracom.sy, m.shoorbajee@intracom.sy, emos@intracom.gr, kkou@intracom.gr, Alessio.Fantini@selex-comms.com, gpapa@intracom.gr, dman@intracom.gr, mkar@intracom.gr, Stefano.Martelli@selex-comms.com

Dear George,
Thank you very much for your mail and in principle I agree to organise a call conference in order to analyse and discuss any possible work around for the outstanding problems.
Due to my holiday until next Monday I am out of office and I am not able to collect all the main information and prepare in a proper and effectiveness way this meeting.
Based on that I kindly ask you to postpone such call conference to Monday 1st August at the same proposed time.
Thank you very much for your understanding.
Best Regards
Simone Bonechi
Selex Elsag S.p.A.
Prima di stampare questa comunicazione consideratene, per favore, l'impatto ambientale
Please consider the environment before printing this email
===============================================================================================================================================================================================================================================================
From:"Papadakis George" [gpapa@intracom.gr]
Sent:07/29/2011 09:50 AM ZE3
To:Simone Bonechi
Cc:"Konstantinos Kouriannidis" ; "Mantalas Dimitris" ; "Alessio.Fantini@selex-comms.com" ; "g.nakkoul@intracom.sy" ;
"Modar Salman" ; "Mohammad Shoorbajee" ; "Karamanos Michael" ; "emos@intracom.gr"
Subject:RE: Outstanding Problems in SWO's TETRA network
Dear Simone good morning,
Concerning the below two issues which emerged during acceptance and were also noticed by SWO, we need to provide a solution or workaround as soon as possible.
I would like to propose a teleconference today (Intracom-Selex-Intracom Syria) in order to coordinate next actions.
Time proposal for the conference_is_for_today,13:00(Greek-Syrian_time).Please confirm your availability and your telephone number in order to call you.
Thanks and Regards,
George Papadakis
-----Original Message-----
From: Ilias Moschonas [mailto:emos@intracom.gr]
Sent:Thursday, July 28, 20119:26 PM
To: 'Papadakis George'
Cc: 'Konstantinos Kouriannidis'; 'Mantalas Dimitris'; Alessio.Fantini@selex-comms.com; Simone.Bonechi@selexelsag.com; g.nakkoul@intracom.sy; 'Modar Salman'; 'Mohammad Shoorbajee'; 'Karamanos Michael'
Subject: Outstanding Problems in SWO's TETRA network
Dear George
Please be informed that after finishing NMS acceptance tests last week with the assistance of Selex the repeaters and WiBas acceptance tests with the assistance of Intracom we have richer the end of the long requests from SWO and currently we are
attending just sporadic installation requests for terminals repeaters, WiBas Terminals , Dispatchers etc..
How ever to close the acceptance the client has raised back the two main pending issues as impediment for the completion of thePAC.
A._Dispatchers_issue:
Referring to Case ID: HD-70389 ,mails sent on 27/07 and 28/7.
Brief description from our eng Gasan Nacul
1. Freeze Dispatcher when we configure a new WDS (new hardware WDS) or an after long time operating Dispatcher that gets frozen w/o reason.
2. Drop in IP connectivity on Manager WDS for unknown reason.
3. Unable to use phonebook call functionality.
4. Arabic language is not supported for adding a new contact in the phonebook (whereas it is supported for SDS and for the GUI window)
5. When logging out of the GUI all history events are lost w/o knowing how to prevent it.
B._TSU_4_Home_SCN_Issue
Reference to the tickets:
“TSU problem ID HD-70555
"TSU Free Running mode ", ID Nr. : HD-69069.
Brief description from our eng Modar Salaman.
1. On TSU_4 in Home (Barzeh) SCN there are connected three rings, between PCIEIU No # 1 and PCIEIU No # 3. (The rings are Ring 9. Ring 6, Ring 3).
2. There are two main problems that happens for unknown so far reason:
· The TSU_4 presents in the NMS a “Driver Error” Alarm on thePCI EIU No # 3. All BS in the above mentioned rings are disconnected from SCN working in fallback mode.
· When we cause switch to the spare or redundant TSU, by resetting the active TSU directly or by switching functionality command we loose most or all of the BS on the above mentioned rings. In order to recover the BSs in trunk mode we need to
perform on site reboot to the BS or cause switch between the SCBB cards of the said BS.
Confident that you may understand the severity of the issue we expect you will do your best to address any possible solution to these outstanding problems even if it requires on site presence from ICOM or Selex.
Thanks and best regards
Ilias Moschonas
28/07/2011
Outstanding Problems in SWO's TETRA network