Syria Files - FW: deir alzor

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# The Syria Files

Thursday 5 July 2012, WikiLeaks began publishing the Syria Files – more than two million emails from Syrian political figures, ministries and associated companies, dating from August 2006 to March 2012. This extraordinary data set derives from 680 Syria-related entities or domain names, including those of the Ministries of Presidential Affairs, Foreign Affairs, Finance, Information, Transport and Culture. At this time Syria is undergoing a violent internal conflict that has killed between 6,000 and 15,000 people in the last 18 months. The Syria Files shine a light on the inner workings of the Syrian government and economy, but they also reveal how the West and Western companies say one thing and do another.

## FW: deir alzor

Email-ID | 456284
Date | 2012-01-16 12:43:52
From | m.shoorbajee@intracom.sy
To | g.nakkoul@intracom.sy

From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy]
Sent: Friday, 23 December, 2011 3:25 PM
To: 'Ilias Moschonas'; 'mohammad shoorbajee'
Subject: RE: deir alzor
Ok,
In short I can describe what we did:
if !supportLists]>- endif]>We went over there(60 Km away from Deir alzor) and we met the PBX operator and Telecom responsible Engineer. the PBX is Alcatel lucent “4400 OmniPCX “ and the card that we are interfacing from their side called “NPRAE2”
Release 9.0. I got couple of screenshots and asked them for Documentation their reply was “they don’t have” I got the distributor phone number from them
if !supportLists]>- endif]>On Thursday I called a technical person working in seller company “Souccar Company” and he send me some spec and configuration catalogues. I delivered in my turn to SWO (Deir alzor Manager and Technical Engineer comes
from Damascus).
The status now is that we concluded that SWO are going to deliver the documentations to technical Engineers in petroleum Company. To recheck Jumpers on the card and recheck the config based on the delivered documents.
My question now should we get involved in the configuration of PBX. Or our mission stops at this level?
I do believe that the problem is not from our side and SWO convinced in this.
Looking to hearing from you?
Regards,
Ghassan
From: Ilias Moschonas [mailto:emos@intracom.gr]
Sent: Thursday, December 22, 2011 10:24 AM
To: 'Ghassan Nakkoul'; 'mohammad shoorbajee'
Subject: RE: deir alzor
OK noted.
Before requesting third level support I prefer that we have the case clear
Like devices, interfaces, protocols, compatibility and capabilities of the sw versions running in the devices.
Please elaborate a fully documented case study for the connection to a PBX and as particular case the one we are dealing now.
Thanks
Ilias
===============================================================================================================================================================================================================================================================
From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy]
Sent: Wednesday, December 21, 2011 7:39 PM
To: 'Ilias Moschonas'; 'mohammad shoorbajee'
Subject: RE: deir alzor
I went over there and I met with them their client but the point is that this is something is not included in our documentation and we will need support from Selex to help them.
Should I contact Selex??Open a case.
Regards,
Ghassan
PS: Deir alzor is not calm city [armed people everywhere] and my opinion is to have a clear solution for this case before we go over there again.
From: Ilias Moschonas [mailto:emos@intracom.gr]
Sent: Wednesday, December 21, 2011 6:15 PM
To: 'mohammad shoorbajee'; 'Ghassan Nakkoul'
Subject: RE: deir alzor
We agreed with Dr Ali
That the request of SWO is support on the configuration.
Thanks
Ilias
===============================================================================================================================================================================================================================================================
From: mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy]
Sent: Tuesday, December 20, 2011 12:36 PM
To: 'Ghassan Nakkoul'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor
Dear Ilias;
We received the letter as translated below. I think we need to decide if this is operation works or warranty services. We already did the first one in Damascus and it is working in Damascus. I think the rest are to be done by the operator with some
remote support from us if needed.
Let us know what you recommend.
Mohammad
++++++++++
Date: 20/12/2011
Subject: Connecting the PABX with the Tetra Switching center in Der Ezour
You are requested to provide the connection between PABX of the Syrian Petroleum Company, SPC, with the Tetra Switch Center in Der Ezour and to inform us of the date of execution ASAP in order for us to execute what is needed from our side.
+++++++++++
From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy]
Sent: Tuesday, 20 December, 2011 2:14 PM
To: 'mohammad shoorbajee'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor
Kindly find below:
The internal gateways of the switch could be equipped with any of the following interfaces:
3.1.16 "SELEX SCN e-PS Switching Node" in Annex O COMPLIANT - 4 wires E&M ports;
- G.703/704 2Mg/s ports supporting ISDN-PRI / Q.SIG protocol;
- VoIP GW Server to support VoIP Dispatcher is optionally available upon customer explicit request.
We are using Euro- ISDN CTR4.
From: mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy]
Sent: Tuesday, December 20, 2011 8:34 AM
To: 'Ghassan Nakkoul'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor
Good. Let us receive the letter first and we will deal with it accordingly.
From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy]
Sent: Monday, 19 December, 2011 7:08 PM
To: 'mohammad shoorbajee'
Subject: deir alzor
FYI, SWO preparing a letter that they want to connect “Pico-GW 4 PRI ISDN” with “PBX PRI” Alcatel in Deir Alzor, which is a type that even italian never tested.
According to them it is not working.
Our reply should be “ that this is does not belong to our current mission of warranty”
If they are suspicious that the gateway is broken, they have PRI tester that they can use to validate and in case they want from us to show them how to use we can show them this in Damascus.
Regards
Ghassan